How to Respond to Negative Reviews

Believe it or not, the same premise applies to negative review response as it does to positive reviews. How to respond to negative reviews impacts not only the reviewer, but all the sets of eyes that come afterward. Seeing a dental practice handle a particularly...

Why Your Dental Practice Should Want More Reviews on Review Sites

Want More Reviews on Review Sites You as a practice owner, should want more reviews on review sites to help control the positive narrative about your office. The importance of responding to patients online could not be more prevalent as reviews continue to grow more...